Colombo, Sri Lanka
190 Galle Rd
N/A
+94 115759759
DeliveryIn-store shoppingSame-day delivery
Terrible Experience. Bought a brand new “AHOY! Space Baby” bike for my son for Rs. 17,500. Salesmen were super attentive and supportive in the pre sale phase. But, In two weeks, rear sprocket wheel got damaged and a small metal ring near the crank arm separated out. Took the bike for a repair and there were two repairmen. One of them replaced the sprocket wheel and charged me Rs.350 and hilariously he told me that the separated ring is not required for the bike and removed it permanently from the bike. He was very lethargic during the whole process. Do not buy this bike model. It will be an utter waste of your money.
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Very poor customer service. Learn to respect your customers first. When we came to do a service in our bicycle they told that they don't do? But still we have a warranty card that has mentioned first service is free of charge. Pls update a proper customer service number to contact the shop. Because i have wasted lots of time to contact you guys too. I dont recommend VELO by CITY
Probably the best store out there in Colombo/Sri-Lanka. Not only they do have the great stuff, but they give them at a great price with a more than welcoming customer service. Even in a time of crisis like this, they still manage to fulfill the customer's needs. Kudos to the team, Great work guys!
Great place to get your dream bike They sell strictly original bikes and accessories So all are on the high end But 100% orginal
One of the best experience I've ever had. Awesome service and Super cool customer service and they like have every accessories for the cycles one of the best cycling shops in Sri Lanka currently. Keep up the best work people.
Price too high.Bought kenda tyre each 3700. . Then I went to shops in seeduwa sugath cycle shop same kenda tyre each 1500. Really disappointed about price
Best Customer Services! They have really good collections! Can't wait to get my next Giant bike from here. Highly recommend.
Excellent work!!! One day delivery is the best thing I ever seen. Great communication!! They give information about products in detail. Much appreciate d
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