Kandy, Sri Lanka
527 William Gopallawa Mawatha
N/A
+94815708708
Service is awesome ...and the work is perfect nothing to complain about...thanks alot anush for your quick respond i really appreciate it...i always thought in srilankan companies customer service should be like this...customer should be always satisfied with the product and more importantly the service...i can say without a doubt im 100% satisfied with the service....cheers
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Cheap and worst cusps service
Service is worst. Can't even give a call. All the time line bussy. Can not recommend this to anyone
Fast service good people
Service is superb. They digitalize too. Parking there. But the problem is bridge is very risky. So please careful when riding.
Had a Abans refrigerator for 2 years, when it stopped working, i went to the service center myself and asked a repair man to come down to fix it. When no one turned up, I took the fridge there with great difficulty. The reply from the “service center” staff was, “ we cannot repair the fridge, we don’t repair fridges..” Took it to a third party place and now it’s working fine. I will not recommend anyone to purchase anything from Abans.
Very poor communication from Kandy service center. It has been almost a month since they took my Aircooler for repair and still didn't receive any proper correspondence even after inquiring about it several times through their customer hotline. It is better to purchase from a local vendor and repair it ourselves rather than depending on this type of high class penny pinchers.
Gave an LG washing machine for service and clean as little mud & Sand were put inside by my 3 year old son (but machine which was 100% working well) they said they dismantle clean and give back the machine within 4 or 5 days. But they took long time but no response when ever I called they hardly answer the call, when ever they answer they say the technicians r busy and call me when it’s done, after abt 2 weeks they started lying saying some parts are missing (although the machine was never given for any Repires before, ) after about almost 25 days they called and said the machine was fixed and ready to pick. And they replaced my ‘hot water in pipe’ with ‘cool water in pipe’ as a little part of my cool water in pipe was already broken. (They didn’t replace a new part they used the same part which was in my machine as i had 2 Water (hot, cool) inputs ) charged me LKR2660/- for the service and finally when I brought the machine home and I still found mud & sand was inside when I opened it.so it was very obvious that They had not done any service or dismantled the machine but charged me for a complete service. When I called and report they said they will collect the machine within 24 hours and fix it, but so far more than 4 days no response.
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