Kandy, Sri Lanka
Yahalatenna - Kandy Rd
N/A
+94 812499777
We have been to Tree Of Life Hotel some years ago and were very happy with the place and service. Decided to visit again, but was disappointed as room and washroom were not very clean, and there was a musty smell in the room and we had to tell them to clean again when we entered. I understand, that the hotel had been closed for sometime due to Covid, but it would be good if before guests arrive everything is cleaned well and thoroughly checked. Food of course was really good and very tasty. The nature around the hotel has always been my favourite, when visiting this place and enjoyed my long walks around the property. The staff were very good and very helpful, specially the restaurant staff
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Tree of life Kandy Sri Lanka. An old hotel but they have maintained during Covid also. Still need more attention to garden. The Architecture still exists for 2021 also. Lovely nice place for isolation. Good food and staff. We had a nice family gathering (Avurudu).
Very close to the jungle.Its a appreciate experience Taste food with friendly staff
We called the restaurant in the morning and asked if we could use the pool and the bar.. then we were informed that we can. But when we arrived security didn’t let us in. I was very offended. I thought the hotel must be busy. Anyway I called the number on the website and got in somehow. But as we arrived place looked very unorganised. No one was interested to take our order as they just completely ignored us. And the bartender wasn’t there aswell so we had to wait another 40 mins for him to arrive. Tables weren’t cleaned either. I would suggest the owner of this place to have more attention to these details get more staff and be more professional.
Better place for fun. Make enjoy. reserve it today itself. Great place for day out.. little parties... Functions n everything.
This is a sprawling property covering a vast area, but with COVID and dwindling occupancy, most areas have been closed off. We were told a number of footpaths leading to different areas in the property were not being cleaned and maintained because the exercise simply didn’t make sense when no visitors to entertain. My wife and I first booked a villa in the Ayu Wellness Village which is a part of the property. A few days before our stay, they called me and informed that since we will be the only guests staying at the Village, they’re going to upgrade us to a suite at the Bungalow. We accepted. The suite itself was quite spacious, with a big bathroom to match. When we went in, there were dead ants on the bed, and the staff cleaned it upon our request. Throughout the first day we got muddy water through the shower and taps intermittently. The food was good, but nothing to write home about. The staff themselves were quite nice and friendly. To get to the hotel, we took a train from Colombo to Kandy, and a PickMe tuk from there. It cost us 650 Rs for the PickMe journey from Kandy town. I would’ve loved to visit this hotel back when everything was “normal.”
Giving 4 star rating because everything in there is nice except service. Nice place to walk, cycling. Good looking rooms with every facility. BUT there service is dull. Not very much nice to guest. Didn't respond quickly. Forget to keep spoons, water.. Disappointed !!!
Beautiful location and friendly staff but major lack of maintenance.Had a great stay though!
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