Moratuwa, Sri Lanka
9/3 New Galle Road Moratuwa
N/A
+94 112647953
In-store shopping
Recommendable, good place to buy baby clothes and linen stuff. This was a flagship and leading prominent brand in Sri Lanka which produces quality garments and comfortable clothes for over 70 years. Reasonable in prices, strategical visionary required to expand the brand name.
like
One of branches of very famous brand Velona. Even though the main factory has been closed down several years back the production of kids items commenced by the management and even still highly demanded. However facilities, customer service of the outlet has to be improved more. Located facing new galle road and easily access the location.
I am giving this ratings for the quality of the products. I bought all my new born accessories from this shop. I also personally believe that the ladies in the shop really need to improve their customer service skills and a well known brand like velona should pay more attention about their franchise branches and there functions without letting some sales people to ruin their image. They were lethargic and not helpful at all in the begining but when we kept on buying they got involved and help. But must say the quality of the products are really good and comfortable for the baby.
very poor customer service. There was 3 ladies at the shop and they refuse to show at least their avilable products. Couldn't even choose a colour as my own. They want me to buy what they want . Very dissapointed
The best and high quality products that I have ever purchased. Super customer service and highly recommended for eveyone.
Excellent Range of Products & very friendly staff. This is one of the main showrooms of the Velona Brand which has been loved by generations of mums in Sri Lanka. They have Climate friendly Super Comfortable Cotton Clothing for Babies, Kids and adults. You can get their entire clothing range here as well as the Velona Cuddles Baby Diapers and Wet Wipes. The Velona Proguard Adult Diapers and bedpads are also available here.
Very bad and poor customer service at all. There were 3 ladies who did not want to do proper business. No attention and not supportive.
very poor service. We went there to buy all the stuff for our baby but there were 3 ladies, they did not give any attention at all. We felt very bad and finally ine lady asked what do you want ? Very bad approach and her tone was very rude. Totally dispointed .
Deli
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