Anuradhapura, Sri Lanka
Harischandra Mawatha
N/A
+94718881222
Yesterday i booked a AC room through the call center for my mother and father. Today when they went for check-in the reception said "there is no available rooms. Who did the booking?" Vary bad customer care and terrible communication. They even sent me an email saying that the booking is confirmed and also sent a sms. Just Imagine a situation. When i reached to the call center they said they'll arrange another place for the same price and the same conditions. They did and sent me another email and sms. Which was 3km away from the first one and without AC. Who are you guys? Nursery kids? If i can give a minus stars i will surely click that.
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Nice place.
Deli
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