Colombo, Sri Lanka
60 Ward Pl
N/A
+94 772663678
DeliveryIn-store pick-upIn-store shopping
Got our 2 mattresses delivered as agreed. Products are in good shape & quality. I would like to mention that comfort world Marketing executive- Chris Thomson was very supportive & keeping me update the progress. He has good marketing qualities unlike other fellows. One of the best place to buy a quality bedding products.
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Good customer service.. quality products
Bought a mattress. Was not comfortable and developed a back ache. Not sure if it’s the design of the mattress or how they manufactured this particular mattress.
Best mattresses manufactures in sri lanka and happy to use there products. i am a long term customer with them.. Thank you..
Great customer experience and they were very helpful at guiding me towards my perfect mattress I highly recommend this place and it was very easy ordering through their website.
Absolutely happy with my purchase. Real value for money and super comfy mattress.
Worst customer service I have ever experienced. I would not recommend this place even to my worst enemy. I don’t think the owners Are familiar with the term “Customer Service” and “Customer Satisfaction”. Does not even deserve a one star rating.
We experienced a very disappointing customer service. The delivery got delayed twice. The second time nobody informed us and kept us waiting at home. In general we had to call and run after the deliver date, the team is not proactive and does not keep you updated. We informed that we are moving to a new place without a bed/ mattress and this delay meant for us that we had to buy an air bed - we spent 2 weeks on same. Moreover, the delivery is not flexible at all, 10am to 4pm, for someone who is working its complicated and means 1/2 day leave or asking someone to stay at home. Maybe even ending up waiting the whole day ... bcs nobody is bothered to call you!
Deli
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