Galle, Sri Lanka
No 141 1 Colombo Rd
N/A
+94 912227393
Friendly and quick service
like
this is the most waste insurance company. They not following up about vehicle claims. Even don't have proper discipline to quickly respond. I have a bad experience with your insurance. My Vehicle has been accident and i have informed to them. after that i have handover-ed the estimate of the Garage. The Garage had received a call from Inspection person before vehicle coming to garage. i sent the vehicle by my son and he doesn't known anything about that claim, anyway he had called to the Hotline. after that they had informed submit a estimate. after that day we have informed to hotline "vehicle is on the garage, please come and inspect it." No one has arrived there for inspection. We kept Two days in the garage. we have informed Two - three Times about it to Hotline. We are not keeping telephone Calls Recording or log book because we are not a Call centre for that. We can't Hold 6-7 Million Valuable vehicle until your inspections are coming. "we didn't received any call from your inspection person" he had not proper communication with Garage. it's not our fault. that Estimate handover ed date is 6/11/2019. If your not release our claim we will do proper investigation by legal. also we will do "experience" Social Media marketing campaign about that experience. We have identified 3 Millions vehicle owners audience for campaign. Also we will change the Insurance of your below customers. Also Referrals .
Arrogant & unkind performance from life insurance.
If you need to get a very poor customer service , please get a insurance from here.
very poor service
Good
Deli
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