Kandy, Sri Lanka
82 Colombo - Kandy Rd
N/A
+94 817770700
This isa private channelling Center wich is situated close proximity of Kandy city. Easily accessible place. I feel the service is satisfactory. There are two places of CCC; one place is situated in the left side when you coming from kandy clock tower; other place is situated in the right side and named as room 82.
like
Very crowded place with poor facilities. But you can get many medical services in one place. Many experienced doctors. Good customer service & you can book your doctors online. You can pay online. But if you are paying with credit or debit card, you have to wait because there are no experienced employees to handle the card machine.
Worst customer service. No proper covid prevention system. No online appointments
Place is renovated recently and it is more spacious. However, parking for the customer is not available security personnel always say that there is no space. They should consider expanding the entrance area also Service is really good though some staff members are bit rude.
Specialist consultant services available Debit & credit card payment available Pharmacy services available
No parking, upstairs room's, good places in town but many problems.
This is regarding the unpleasant and incompetent behaviour of some staff members at CCC. My husband and I visited CCC for an appointment recently. The first complaint we have is that we were hurried up by a receptionist saying that the doctor had already arrived. The doctor was to arrive at 4 p.m but he came only at 5.45 p.m, almost 1 1/ 2 hrs later than the time the above person claimed he did and hurried us to come. We do not understand her need to lie as both of us were unwell and we had to lean on a wall to rest ourselves for all that time due to the lack of seating, which of course is our complaint number 2. The last complaint is against the sheer unprofessionalism and the disorganization of some of the staff. First they sent us to the ground floor to get our receipt. We waited there as the women in the reception were having their personal chat. Then they directed us to another corner of the same floor where due to lack of organisation there it took another while to be told by yet another woman there that we had to go back up to the first floor. At this I complained to those who directed us there as to why they were so senseless and irresponsible. Their sole reaction was to laugh at me as soon as I turned my back on them. Sorry to say it took us another 15 mins to find the actual room in the convoluted mess called CCC. In any other country your institution would have been sued for such negligence and arrogance of behaviour toward patients who are already in pain. We have no intention of channelling doctors at CCC ever again and would also discourage others from visiting the same. Show quoted text
Good service
Deli
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