Kandy, Sri Lanka
117/8 Anagarika Dharmapala Mawatha
N/A
+94 775550445
Wifi not working Tv is also not accesible Bad service
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My wife and I had two great nights here. Super cute place and the staff was super friendly and helpful, especially Perry. Breakfast was included for free, and it was excellent, not just a continental breakfast, but great omelettes and coffee. And they provided a ride to/from the ferry. Only downside was low shower pressure.
It's a magnificent place to stay and I was one of the lucky once to experience their magical night at sizzlers pub with excellent food and cocktails. It was an unforgettable night. Live band was great. Big screen with live sports and very friendly staff makes it complete. I would recommend everyone who visits kandy to have this magical experience. You will enjoy like hell. Keep it up guys....
Hospitality is good, South Indian food was very good.. Pool is good for both kids and adults.. Regular rooms or little small, Larger room is spacious with 2 loos.. Though there were little short comings, they were quick to respond and alternative solution given..
Disappointed... Nasty.. The hotel sunray asked me to deposite money for superior rooms well in advance. I did as same.. But when I arrived to the place what they showed me a family room which we were not agreed to.. Cheaper rooms not for the valve I deposited.. Then I asked and show them the agreement.. The staff unable to give me any superior rooms since they all booked by another guests.. In the rooms TV's are out of order Phones are out of order.. The bedsheets were not provided..but they provided some after I requested that also I can see some holes.. There is only 1 person available for entire hotel for service.. And he is a hard working person. I had to run up and down to find him due to the rooms phones are not working. No bathrooms accessories like tooth brushes or any paste.. Management very cheap couldn't cooperate with them.. After I received the final bill.. They have added some service charge.. Which we not agreed to.. And they didn't change the bill amount although they gave us family rooms instead of superior rooms. But keeping so many nasty thing from their side still there are disturbing me by texting with bad expressions to pay the whole bill for the rooms which didn't provide us. Its really disappointing.. Not recommend at all for a holiday...
Bad service. Food isn't good. Took almost 1 day to provide access to tv and wifi. Dirty pool.only Room is good
This is a great place to stay. ....very helpful staff delicious food. ...me and my family stayed one night and around 2p.m we stayed at the hotel because my family love this site. ..we are coming again this month for two days with another family too because I just recommended this hotel ...hope to have a lovely weekend. ... I recommend this hotel. ....highly appreciated your corporation. ...
Took my mum as a surprise for her birthday for 2 nights and was absolutely blown away at the level of service both for the rooms side and restaurant. Multiple staff remembered and wished her a happy birthday, and we were personally greeted each time. We ended up eating in the restaurant for dinner both nights as the food was so good, as well as the atmosphere. Breakfast was amazing as well. The room was large and comfortable (no. 1), and the balcony was perfect to sit and look at the water even though it was a little chilly! Would 100% recommend and come again.
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