Hatton, Sri Lanka
Regional Telecom Office
N/A
+94512222231
Horrible customer service. My WiFi router has been broken for almost two weeks and they still haven’t fixed it. The first week some people came looked at the router and said they were out of routers and they would return the next day with a new one. They never showed up. I called their hotline multiple times after and they either gave false promises or never picked up. I went to the Hatton Slt branch twice since and reported the problem and they still haven’t sent anyone to replace the router. Spoke with a man called Samarakoon who kept telling me not to complain about their products or service when that’s exactly what I went there to do because I need my WiFi fixed.The workers there are too arrogant to realize their drawbacks and fix them. Lazy staff providing a lazy service. Would give 0 stars if possible. Switching to Dialog.
like
really disappointed with their services . we moved to kelaniya so we asked to dissconnect our line .They said its done .But after a month a officer from slt called us and said we have already disconnted your line but you have a bill for this month because of not returning your phone .they did not say anything about returning the phone at the movement we asked to disconnect .
Good Service !! Specially the Young guy (Male) from Billing Counter giving the customer support Customer Advice really Good.!!
Good customer care
Time wasting service go after 10am
Good customer service & good responsibility
Customer care was fantastic level
Srilanka telecom and mobitel service center. We can buy Adsl router telephone receivers and mobitel lost sim and new connection too
Deli
The best companies in the category 'Deli'