Rathmalana, Sri Lanka
No 440, Galle Road,
N/A
+94112733889
One word pathetic. These guys have one of the worst after sales services that i have ever seen in my entire life. My gate is not working for two days and i contacted their emergency number which is a disrespect for the word emergency itself. They aren't bothered answering your calls or even to call you back with some decency. If you have bought a roller shutter from them good luck fixing it on your own. Dont waste your money on these scums.
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Elcardo is very unprofessional and not even close to some other small scale business related to Roller Doors / Roller Shutters. Though I paid for in advance and booked them 10 days prior to the installation of Roller Doors. They failed to commence the work. Despite making too many reminders and follow up calls, they failed to install on the said date. When we go to lodge a complaint, they are not even bothered to look into the matter and this marketing guy Pradeep doesn’t even answer to any of my calls, people from their company also tried to reach him the whole day. Then they were coming up with excuses and the receptionist in the head office doesn’t connect my calls to their Chairman. When I speak to this marketing guy attached to Elcardo, he talks in foul language. NEVER EVER DEAL WITH ELCARDO. ONE OF THE WORST COMPANY, MORE LIKE A සිල්ලර කඩේ!
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