Negombo, Sri Lanka
No. 08 Chilaw Rd
N/A
+94 312222184
In-store shopping
Wheelchair-accessible car park
I would like to recommend Vision Care Negombo branch from my experience, even though I had to visit several times to make adjustments for my spectacles. After-sales service was quite impressive and the staff was really helpful. Specially, Mr. Sangeeth was very helpful and friendly, and made a huge effort to finally find me a fitting pair of glasses.
like
best place for care your vision
They have the best quality products and I always buy my contact lenses from them. As far as the service go in Negombo, I would like to give a 0. Two days ago, went for a eye check up along with my own pair of frames to have new lenses made. Without checking my eye sight, I was told that my eye sight has increased by 0.5. I asked the guy, how can he tell without so much as checking my eyes. He then told me that's how it usually is, eye sight increases by 0.5. I have been maintaining the same eye vision for the past 20 years without it increasing or decreasing. So, I am guessing the staff don't need equipment, all they have to do is look at your face and tell you whether your eye sight has increased or decreased. Amazing!! To top of this amazing talent, he then tells me, my frames can't be fitted with lenses. Asked for a reason, he couldn't give one except my frames are 'too plastic'. Icing on the cake was the staggering price for getting your glasses made in general. I went to another well known optical establishment, they were more than happy to examine my eyes and accept my frames to have the lenses fitted. Definitely a better customer service experience.
Negombo branch of Vision Care network. I had visited several times and was not too crowded at each time. Enough space for parking. Staff were very attentive and can get things faster from them. Prices are bit expensive comparing to other places and it is common in all vision care outlets. In my opinion it does not matter, because of quality of products and island wide services
Vision care does care about your eyes(vision). Now I don’t know about the brands whether they are real or not but their service and spec quality are good but something is different . For the moment we can’t put the finger on it. Also the parking is good and the location is great. I give 3 but a strong 3 leaning towards 4.
Good staff. Still lot of things to improve compare to colombo one. But never the less best place in Negombo
Staff is friendly and they have parking space for 3-4 vehicles. Has a pretty good range of glasses.
Superb Service and Customer care. Love it. Just bought 2 Sunglasses Emporio Armani 2020 4058 and Ray ban Marshall
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